Privacy Policy

Last updated: June 18, 2025

1. Introduction

ConCarispe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website concarispe.com, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, postal address)
• Date of birth and identification information
• Financial information for credit applications and transactions
• Vehicle preferences and purchase history
• Insurance information
• Trade-in vehicle details
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring and exit pages
• Date and time of visits
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process vehicle sales, financing, and insurance applications
• To communicate with you about our products and services
• To send you marketing communications (with your consent)
• To provide customer support and respond to inquiries
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud
• To analyze usage patterns and preferences

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

• Financial institutions for loan processing
• Insurance companies for coverage quotes
• Vehicle history report providers
• Marketing and advertising partners
• IT service providers
• Payment processors

4.2 Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or criminal activity
• Protect the safety of our customers and employees

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content
• Improve our services

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

7. Your Rights and Choices

Under New Zealand privacy laws, you have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to request access to your personal information and to request corrections if the information is inaccurate or incomplete.

7.2 Withdrawal of Consent

Where we rely on your consent to process your information, you may withdraw that consent at any time.

7.3 Marketing Communications

You can opt out of receiving marketing communications by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your preferences on our website

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• To provide ongoing services
• To comply with legal obligations
• To resolve disputes
• To enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice on our website

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. Privacy Officer

For privacy-related inquiries or complaints, you may contact our Privacy Officer:

15. Complaints

If you believe we have breached your privacy rights, you may lodge a complaint with us using the contact details above. If you are not satisfied with our response, you may also lodge a complaint with the New Zealand Privacy Commissioner:

This Privacy Policy is governed by New Zealand law and is effective as of the date listed above.